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Objectives and Aims of Housing Bureau
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Constitutive law
Performance Pledges
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Social Housing
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Economical Housing
4% Bank Interest Subsidy
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Home > About Us > Performance Pledges


Social Housing
Services Target Time %
Telephone or personally attend to our Bureau for enquiring the ranking of social housing application Response promptly 97%
Telephone or personally attend to our Bureau for enquiring the procedures of social housing application Response promptly 97%
Terminate the social housing tenancy agreement Follow and process the case within 3 workdays 90%
Apply for the residential identification for the inhabitant of social housing Within 5 workdays 85%
Apply for re-issue of photocopy of the social housing tenancy agreement Within 5 workdays 97%
Apply for the re-issue of tenancy bill Within 5 workdays 90%

Economical Housing
Services Target Time %
Telephone or personally attend to our Bureau for enquiring the ranking of economical housing application Response promptly 97%
Telephone or personally attend to our Bureau for enquiring the procedures of economical housing application Response promptly 97%
Apply for the declaration of economical housing subsidy return Within 5 workdays* 90%
Qualified applicant apply for the apartment preview which he/she intends to buy 2 workdays after the application 90%
Apply for the succession of the appointed contract by the legal successor of appointed purchaser Within 20 workdays* 85%
* The target time counts from the day after submitting all the required documents

Others
Services Target Time %
Apply for the declaration of handover of individual apartment (for the beneficiary of the 4% bank interest subsidy) Within 5 workdays* 90%
Apply for the permission of air-conditioner installation of social housing Within 5 workdays 97%
Apply for area and facilities borrowing by the organisation Within 5 workdays 97%
Repair the broken pipe of social housing Within 2 workdays 97%
* The target time counts from the day after submitting all the required documents
 
 
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Address: Travessa Norte do Patane N°102, Ilha Verde, Macau
Tel: (853)2859 4875 Fax: (853)2830 5909
email: info@ihm.gov.mo