For the purpose of assisting Macao citizens to solve leakage issues, Joint Centre for Building Leakage Issues (hereinafter "The Centre"), which is coordinated by Housing Bureau and formed by Land, Public Works and Transport Bureau, Civic and Municipal Affairs Bureau and Health Bureau, is established based on the inter-departmental cooperation system of Macao government. The centre provides one-stop service for handling the request of citizens who live in individual housing flat and providing assistance in accordance with duties of each department. The centre promotes the good-neghibourliness which encourages the flat owners to find out a solution to solve the leakage issues, and use equipment to detect and find out the leaking sources with unbroken examination, as a result of providing suggestion and promote the owner of the leakage flat to repair the defects.
Land, Public Works and Transport Bureau
Civic and Municipal Affairs Bureau
Legal Affairs Bureau
Object of Case Acceptance
The case can be directly raised to Housing Bureau by residents or transferred from other government departments. The cases will be handled by Joint Centre for Building Leakage Issues if they are under the following situation:
|-||Residential units and building use for commercial and industrial purpose that subordinate to the individual ownership system;|
|-||Drain blockage or leakage in the common parts or housing units of the building, which the installation of the drainage system is approved by the authorized department;|
|-||The reason of the leakage had not been found out after the initial checking by a professional technician employed by the owner or after coordination;|
|-||After the case is accepted, Housing Bureau will coordinate the case after analyzing the information and the technical report provided by the related departments.|
Owners' Repair Responsibilities
In accordance with the stipulation of Civil Code and related laws, owners have the responsibilities to operate routine repair or maintenance works to their buildings.
Consequences of not operating Necessary Repair Works
|-||Land, Public Works and Transport Bureau will issue a notice to notify the related owners to operate their repair responsibilities, and explain the civil responsibilities of not operating the necessary repair works;|
|-||If the leakage is directly due to the illegal actions like malicious sewage emission, Land, Public Works and Transport Bureau will operate administrative process to such illegal actions;|
|-||If the risk for the public sanitation is due to the owners not operating the necessary repair works, compulsory measures will be taken in accordance with the stipulation of Law on infectious disease prevention (Law No. 2/2004) and Organizational Structure of Health Bureau (Decree-Law No. 81/99/M), for the purpose of preventing or eliminating the factors that affect the individual or public health. (Related Laws: Law No. 2/2004 and Decree-law No. 81/99/M).|
Responsibilities of Building Management Entity
Due to the fact that building entity is a representative party of all the owners of the building, so it has the responsibilities of assisting to find out the leaking sources, coordinating the related parties and following up the repair works of the common parts of the building.